I wish it was only one to two weeks. It took me nine years to get my primary Steam account back after a billing error on Valve's end. Tickets would normally come back with, "It's banned and we won't tell you why." Not VAC banned, just banned from being used.
The days of caring never really existed in the first place.
Something similar happened to my sister's account five years or so ago. I got her a game as a Christmas present, Valve wouldn't let her log into her account, and they never responded to anything. She has a different account now and that one was never recovered.
The days of caring never really existed in the first place.