In my experience this goes way beyond productivity. I know you have clients and projects and feature requests and bugs to fix and meetings to attend, but how about that backup scheme for that new project, the one that was bumped to "post-golive"? Or the lack of free disk space monitoring? Or that everything for these three services run as root and use someone's primary AWS keys?

In software dev or ops, these are the things in my mind that sit in the gulf between "producing" and "improving". Actually, they sit on the other side of improvement, because given a free hour, I'd rather spend it learning something than fixing a logging service.