I hear you -- and trust me, this kind of stuff is awful because even when you're actually trying hard to not screw anyone, you still accidentally screw someone. In terms of this in particular: we did really try to roll this out without abrupt notice or unpleasant surprises, so I'm sorry to hear that we missed the mark with you. If it was more than just annoyance, feel free to reach out to me directly (my first name -- spelled correctly -- at joyent.com) and I'll try to right the ship.

Again, my apologies -- and to my point, trust is very hard to earn, and very easy (too easy) to piss away. :(