I don't disagree that sometimes you need to make radical changes to make true progress. But I think those radical changes need to be put through the same testing that small changes are put through.
I would much rather say "We are sacrificing 1% conversion to take a bold new direction with our design" than to say "We are redesigning beacuse our old site looks old and that's bad."
I would much rather say "We are sacrificing 1% conversion to take a bold new direction with our design" than to say "We are redesigning beacuse our old site looks old and that's bad."