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Nevertheless, I stand by my comment ;) If you're repeatedly getting the same questions asked, in addition to the FAQ (which people, being people, are quite likely not to read), create a text file with common answers. Each time somebody asks a common question, copy and paste the answer.

This was something somebody suggested doing on the Joel on Software board, I think. They used it for fielding frequently-asked questions from trial users. Apparently people responded to it very well. Trial users have the potential of turning into paying customers, of course; open source contributors... not so much. Nevertheless, if you really want to provide the personal touch (and if you're spending time insulting people on the internet, clearly you do!), then this is a reasonable way of providing some simulacrum without too much effort.

You could just fill the text file with creative insults, if you prefer.



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