FOSS isn't exclusively "hacker culture", and that behavior isn't correlated with high quality.

If that is the accepted behavior of the maintainers/contributors, then be 'open' about that too.

"If you have questions, RTF(src|wiki|docs|issues|blog|groups) then come join us in #herpderp on freenode where our chamber of @ cloaked elders will determine your fate; aid you, ignore you, berate you, or remove you."