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They should try and pull dick moves like this all the time. If they get caught they can score a 9 in customer relations by retreating. If they don't get caught they got away with something. Can't fail!


once = mistake

multiple times = very bad strategy. I recall AOL releasing a lot of customer data and not getting too much flak because of how they handled it, I think facebook is walking on thin ice for a while when it comes to how they deal with their users information.


Facebook has had a lot more than one privacy controversy. Remember Beacon? They retreated then too after a similar protest.




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