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Most of the western world population is about to become a lot older and hence more % disabled in the next decade. Wouldn't it be wonderful if someone just asked the user what were the main features they used and configured only those services on the OS?

Settings could be super simplified. People using, for e.g. mail and browser only, could ask for an integrated UI/UX experience for both. There could be a remote assistance escape hatch as a permanent UX feature for the early days of use for someone you trusted to help you. Power users can ask for more stuff and add more features.

Another thing would be for a AI to do just one thing. e.g. you can configure it at set up to just help one how to do X. This is really not easy. e.g. an AI would need access to your windowing system and peripherals and then infer from your prompt where you are stuck to help you.

So many wonderful things could be done if they invested more into user research and figured out how to help people. It would boost adoption — and more importantly brand love — up the wazoo.



> Most of the western world population is about to become a lot older

All of the world population. Nobody can escape aging.


But specifically the old-age dependency ratio changing from 48% to 60% could pass a tipping point which presents a shock.




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