> the most important lesson of any career: The person/people who control your raise, bonus, and promotion are your real customers.
Such is a "career" in a large hierarchy, where actual acquaintance with people hardly exists and is replaced by "process".
In short, your real customers are not even people anymore, they are a process.
Having enthusiasm for pursuing great ideas that help people is the sweet spot in both career and society.
From the Fine Article:
"Of course my fate should be in the hands of a mysterious committee who’s never met me. They wouldn’t be tainted by any sort of favoritism or politics. They’d see past all that and recognize me for my high-quality code and shrewd engineering decisions."
Such is a "career" in a large hierarchy, where actual acquaintance with people hardly exists and is replaced by "process".
In short, your real customers are not even people anymore, they are a process.
Having enthusiasm for pursuing great ideas that help people is the sweet spot in both career and society.
From the Fine Article:
"Of course my fate should be in the hands of a mysterious committee who’s never met me. They wouldn’t be tainted by any sort of favoritism or politics. They’d see past all that and recognize me for my high-quality code and shrewd engineering decisions."