This is the lowest engagement I've seen for a launch HN. It's because most people are too kind to give you the honest feedback that this seems extremely undifferentiated. It made me think of a CS-class project.
Every significant CRM has custom objects, in-place editing UI, and custom fields. Most have email integrations. Look at Monday CRM for example - it has a very powerful no-code automation engine, and you can upload custom react components. The biggest competitor to Salesforce CRM is HubSpot.
I really, truly hate to be negative but I think someone has misled you about the state of this particular market.
I went back and forwards on this because I don't want to discourage you. Sorry if this seems harsh or unhelpful.
Did any user tell you that they have the problem you are solving?
I suggest you ask ChatGPT to name 10 CRM systems which support custom objects.
The list didn't include the three mentioned in the comments here (Attio, Twenty, Monday). My strong suggestion is that you look at the current entrants and try to find some differentiation.
Response from ChatGPT:
"CRM systems with the capability to support custom data objects are designed to offer businesses the flexibility to tailor the CRM to their specific needs, such as tracking unique customer data, industry-specific information, or customized business processes. Here are ten CRM systems known for their ability to support custom data objects:
Salesforce: Known for its high degree of customization, Salesforce allows users to create custom objects to store specific business data and relate to other records within the system.
Microsoft Dynamics 365: Offers extensive customization capabilities, including the creation of custom entities (data objects) that can be integrated seamlessly with the rest of the system.
Zoho CRM: Provides the ability to create custom modules that can be designed to capture and manage business-specific information.
HubSpot CRM: Allows the creation of custom objects to store and organize data that doesn’t necessarily fit into the standard objects like contacts or companies.
Oracle NetSuite: Features a flexible platform that includes the ability to create and manage custom records tailored to your business needs.
SAP CRM: Part of the SAP Business Suite, SAP CRM offers the flexibility to extend its core functionalities with custom objects to meet specific business requirements.
Pipedrive: Known for its user-friendly interface, Pipedrive also offers custom fields and, in some plans, the ability to create entirely custom data objects.
SugarCRM: Provides a highly customizable platform where users can create custom modules and fields to adapt the CRM to their business processes.
Insightly: Offers custom fields and records, allowing users to tailor the CRM system to better fit their specific business needs and workflows.
Freshsales (Freshworks CRM): Allows for the customization of the CRM with custom fields and modules, enabling businesses to track unique data points relevant to their operations."
I don't have any skin in this game, but I personally think "Your relatively long thoughtful reply is wrong; source: this paragraph a glorified Markov chain threw together" is really offensive. I would have zero interest in engaging with somebody who values my input so little.
Always downvote copy-pasted LLM garbage seems to be a good heuristic. HN is a valuable community exactly because human beings provide their valuable insights here.
It makes salient points about what is needed to venture forth and create a "startup". It seems pertinent here because your comments about this project seems to not really meet the criteria, and calls into question whether the salients points from the essay apply here. Good topic for discussion.
In one of the YC podcasts Michael says "did you Google the thing you are building". I was reminded of that.
I think what happens is people hit this "here's what you need to do to start a company" and like 40% of all founders see opportunity in those basics and build an email, CRM, survey, project management, etc. tool because it feels bad to pay high prices for something you could build themselves.
The engineering equivalent of this is an issue tracker, JS framework or "we simplified kubernetes".
This is the lowest engagement I've seen for a launch HN. It's because most people are too kind to give you the honest feedback that this seems extremely undifferentiated. It made me think of a CS-class project.
Every significant CRM has custom objects, in-place editing UI, and custom fields. Most have email integrations. Look at Monday CRM for example - it has a very powerful no-code automation engine, and you can upload custom react components. The biggest competitor to Salesforce CRM is HubSpot.
I really, truly hate to be negative but I think someone has misled you about the state of this particular market.
I went back and forwards on this because I don't want to discourage you. Sorry if this seems harsh or unhelpful.
Did any user tell you that they have the problem you are solving?