Hacker Newsnew | past | comments | ask | show | jobs | submitlogin

So the reps on the phone that I spoke to lied to me? After talking with Netflix, I then called my bank, and they acknowledged this service exists.

What you're on about acting like I don't know what I'm talking about is absolute nonsense.



I'm suggesting that the reps on the phone and your bank were talking about issuer tokens. Source [0].

Besides, regardless of the means by which card updates are handled, it isn't fraud. You authorized Netflix to charge an account, not a particular physical card. If you want to revoke that authorization, you need to revoke the authorization, not get mad at them when they work with Visa to streamline the process of charging the authorized account.

We absolutely do need to improve transparency and require companies like this to make canceling easy, but hyperbole but like yours isn't helping us get there—it makes those of us fighting bad behavior seem irrational and uninformed.

[0] https://www.businesswire.com/news/home/20181018005247/en/Vis...


> We absolutely do need to improve transparency and require companies like this to make canceling easy, but hyperbole but like yours isn't helping us get there

What ever this service of providing a token that you seem to feel superior for knowing the details is just a way for these SaaS type systems to continue to drain money from people. Netflix or any streaming platform is not a life or death service that users need. if they fail (intentionally or not) to keep the service updated with payment information, suspending the service is not going to cause anything but a bit of inconvenience. if you're so spoiled that you get upset at the suspension, then that's on you (royal you not lolinder). instead, we've built this system that makes it easier for the SaaS providers to continue using their dark patterns to siphon money which ensures the card companies their monthly fees as well. so while you may disagree with me calling it fraud, it does feel a lot like collusion between these parties rather than being a service for the consumer.

So since we cannot win against the dark patterns, they've now removed the sure fire way people had to protect themselves. But hey, it sure makes it convenient for them


It may be that the script provided to the rep was given because it's easier than explaining the concept of issuer tokens to the uninformed?




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: