The haptic feedback on my M1 Air is indistinguishable from the physical click of my 2013 Pro's springboard-design trackpad. Are you maybe comparing it to some low-quality trackpad that has a lot of flex?
I'm comparing against almost all the other trackpads I've ever encountered in my life.
The latests ones are the LG gram one and the lenovo E570, but I've used any kind of laptops in my career (HP, sony vaio, etc...)
I can use and I feel "some kind of a" click on this macbook trackpad, but it's just awful to use.
If you’re not getting haptic feedback, it is damaged.