No, if I use your product it's because I'm in your audience. If I'm merely in your target audience then there's no guarantee that your shots will hit the target.
Yea the hubris in thinking that if I don't actually use your product then I'm not your target is mind-blowing.
That's why it's a target, you're aiming for it, but always a chance you could miss.
Have any of y'all seen College Humor's CEO series? I laughed until I cried, I've met so many of these IRL.
Anyways the Venmo CEO spoof is what I'm reminded of here. It's not that users don't like the product/feature, it's that they are dumb and/or using it wrong.
