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> Makes the users feel like the devs care.

Isn't that true of virtually all internet companies BEFORE their IPO?

After the IPO, the new owners (aka: the stock market investors) demand profits. And those profit demands result in the slowly, but surely, fleecing of customers.

Be it Geocities, Tumblr, Slack, or whatever really. If you start with a "growth-oriented" service with a free product for clicks/subscribers, the community always grows disappointed when the money starts to flow. (Geocities / Tumblr were acquired, but same idea really. The new owners demanded $$$$ be made and the community suffered)

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In contrast, companies that seem to charge early (ie: Amazon: AWS or the storefront) seem to be more sustainable. Customers get used to paying for the service, and don't mind paying a fair price to stay a customer.

Alternatively: being a digital nomad: moving from service to service during their "free periods" seems moderately sustainable. It seems like new companies can offer free services... until they can't. At which point, you pick up your community and move to the next free service. Especially for communities built up around entertainment (video games), having a digital nomad lifestyle is fine since the community actually has tons of freetime.



I pay for Discord. They know how to wring money out of their customers.




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