Hello,

We'd like to let you know that we're making some updates to your Stripe fees.

In 2017, we updated our fee handling for refunds and international payments to account for changes in our underlying costs. Since then, we’ve also updated our pricing for Stripe Radar’s fraud protection. Because you were an early user of Stripe, you were exempted from these changes at the time. Beginning June 8, 2020, we’ll be updating your Stripe fees to bring them in line with our current current pricing.

What changes you’ll see:

Refunds: We’ll no longer return Stripe fees from the original transaction when refunding a customer.

International payments: All payments from cards issued outside of Canada will be charged an additional 0.6% fee.

Fraud protection: Since you started using Stripe, your business has had free access to Radar for Fraud Teams, which helps you customize your fraud protection. Last year, Stripe Radar blocked a total of XXX payments for your business, representing C$XXXX in suspected fraud, plus any associated dispute or chargeback fees. Beginning June 8 you’ll be charged C$0.03, in line with our current pricing.

All other pricing remains unchanged. You can always find our current pricing and fee details on our pricing page.

You can see more about how Stripe Radar is performing for your business in the Dashboard. If you’d like to disable Radar for Fraud Teams, you can do so in your settings, but note that any custom rules you’ve created will also be disabled.

Best, The Stripe team