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One of Microsofts bigger problem might be that improving anything might break their stranglehold on consumers and other companies.

See http://news.ycombinator.com/item?id=1991950 / http://www.reddit.com/r/IAmA/comments/ej32l/we_are_the_hotma...

where the hotmail team seemingly can't understand the reason why someone would need IMAP support when ActiveSync exists



Yea, MS's vendor lock-in is old and well-known and part of why MS was considered evil.




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