While I think we do need better digital access to books, it was only a matter of time before something this extreme got killed.

I picked that book up on a whim a couple years ago and was surprised how engaged I was. It introduces you to some very interesting concepts.

I admit much of it's over my head, but that's exactly the kind of books I like. I keep coming back to chew on different parts.

Man, if you had told me back when I was playing 1.6 that one day I would be playing it in a browser, I would have laughed. Crazy how far we've come with video games.

Ive definitely noticed that one of the biggest inhibitors of growth in SaaS companies I've worked with is just letting high amounts of unnecessary churn happen, or throwing way too many resources at the problem only to reduce it by a small among. Giving your customers the tools to prevent themselves from churning seems like no-brainer and a very strong way to combatting that.

Yeah, that's exactly what we were seeing. Retention with customer success programs is helpful, but many small companies just don't have the resources for it. We're hoping to provide something that can make an impactful dent on churn in an almost entirely automated way.